Privacy Policy

The controller responsible for the processing of your personal data is Criboos. For any privacy-related question or request, you can contact us at info@criboos.com.

Address: Rambla Sant Nebridi, 10, 08222, Terrassa (Barcelona, España)

Depending on how you use the website or the application, we may process:

• Identification and contact details if you write to us.
• Technical and browsing data for security, session management and service improvement.
• The content of your communications when you send us enquiries.
• In clinical portals, data processed in accordance with the contractual relationship and the instructions of the corresponding healthcare controller.

We process your data to:

• Respond to information, support or contact requests.
• Manage communications related to the service.
• Enable login, access control and security.
• Prevent fraud, unauthorized access and misuse.
• Comply with applicable legal obligations.

Depending on the case, the legal basis may be your consent, the implementation of pre-contractual or contractual measures, our legitimate interest in security and service improvement, compliance with legal obligations, or the corresponding healthcare or contractual relationship.

We retain data for the time necessary to fulfil the purpose for which it was collected and, afterwards, for the periods required by applicable law or while liabilities may arise.

We may use technology, hosting, messaging or support providers that act as data processors and process data following our instructions and applying appropriate security measures.

If we use providers located outside the European Economic Area, we will apply appropriate safeguards, such as standard contractual clauses or other measures recognized by applicable regulations.

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@criboos.com.

If you believe that we have not properly handled your rights, you may lodge a complaint with the competent supervisory authority.

We use technical cookies for session management, security and application operation. If analytical or marketing cookies are introduced in the future, the corresponding consent will be requested.

We may update this Privacy Policy. We will publish the current version on this page and indicate the date of the latest update.